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Terms & Conditions

Welcome to Fitaraa.

These Terms and Conditions outline the rules and guidelines for participating in our personal training programs sessions and services. By enrolling booking a session or using our website you agree to the terms outlined below.
Please read them carefully before starting your training journey with us.

Scope of Services
Fitaraa provides personal training services including personalised workout programming one on one coaching hybrid coaching group or trial sessions and movement based guidance.
All programs are designed based on the information shared by the client and are focused on physical training and movement support.
Fitaraa does not provide medical diagnosis treatment or nutritional prescriptions as part of personal training services.

Client Responsibility
By participating in Fitaraa training programs you confirm that:

  • You have disclosed relevant health history injuries medical conditions pregnancy or postpartum status honestly

  • You understand that physical activity involves inherent risks

  • You agree to follow instructions and communicate discomfort pain or concerns promptly

Fitaraa is not responsible for injuries resulting from undisclosed medical conditions or failure to follow guidance.


Trial Sessions
Trial sessions are offered to help clients understand the coaching style and assess suitability.

  • Trial sessions are subject to availability

  • A trial does not guarantee continued enrollment

  • Trial sessions are non transferable

 

Payments and Pricing

  • All pricing is communicated clearly before enrollment

  • Payments must be made in advance unless otherwise agreed

  • Prices are subject to change with prior notice

 

Fitaraa does not offer refunds for partially completed programs or missed sessions unless explicitly stated.


Scheduling and Cancellations
All personal training sessions must be booked or cancelled at least 8 hours in advance. This policy helps protect the time energy and availability of the coach and ensures fairness to all clients.
Any no shows or cancellation requests made within 8 hours of the scheduled session will be considered a completed session and will be charged at the per session cost.
Sessions must be scheduled in advance. Fitaraa will always aim to accommodate reasonable rescheduling requests where possible.


For any special requests related to cancellations or refunds clients must email hello@fitaraa.com with a clear explanation of the reason. Supporting proof may be requested where necessary. All such requests are reviewed on a case by case basis and approval is not guaranteed.


Communication and Conduct
Clients are expected to maintain respectful communication at all times.
Fitaraa reserves the right to pause or discontinue services if there is inappropriate behaviour harassment or repeated non compliance with guidelines.


Results and Expectations
Individual results vary based on consistency lifestyle recovery and personal effort.
Fitaraa does not guarantee specific physical outcomes weight loss or performance results. Our commitment is to provide structured safe and personalised training support.


Media and Confidentiality
Client privacy is respected at all times.

  • Images videos names or testimonials are shared only with explicit consent

  • Confidential information is handled in line with our Privacy Policy

 

Limitation of Liability
Fitaraa and its coaches are not liable for any injury loss or damage arising from participation in training programs beyond what is required by applicable law.
Clients participate voluntarily and assume responsibility for their physical wellbeing.

 

Changes to Terms
Fitaraa may update these Terms and Conditions from time to time. Continued participation in services implies acceptance of the updated terms.


Contact
For questions regarding these Terms and Conditions please contact us directly.
We are committed to providing a respectful transparent and professional training environment at Fitaraa.

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