Return and Refund Policy
Fitaraa Return Policy
We want you to love what you purchase from Fitaraa. If you're not fully satisfied with your order, you may request a return under the following terms:
Eligibility for Returns
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Returns must be initiated within 7 days of receiving your order.
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Items must be unused, unwashed, and returned in their original condition and packaging.
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Items showing signs of wear, damage, or use will not be accepted.
How to Request a Return
To initiate a return, please email us at:
Include your:
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Full name
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Order number
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Reason for return
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Photos of the product (if applicable)
Our team will guide you through the next steps once your return request is reviewed.
Return Shipping
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Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
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We recommend using a trackable shipping method to ensure safe delivery.
Refunds
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Once your return is received and inspected, we’ll notify you of the approval status.
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Approved returns will be refunded to your original payment method, excluding original shipping fees.
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Refunds may take up to 7–10 business days to reflect, depending on your bank.
Non-Returnable Items
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Digital products and downloads
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Gift cards
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Sale or discounted items marked “Final Sale”
Defective or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us at hello@fitaraa.com within 3 days of delivery with your order details and photos. We’ll make it right as quickly as possible.
Thank you for supporting Fitaraa. Your satisfaction and trust mean everything to us!